FAQ

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Our customer service representative will handle all your queries, questions and concerns about our services we can offer.

We carry out renovation, interior fit-out projects, handyman and maintenance services for both commercial and residential sector

Renovation

Air Conditioning

Plumbing

Electrical

Painting

Handyman

Masonry

Carpentry & Flooring

Ceiling & Partitioning

Smart Home services “New”

Annual Maintenance Contract

Added Value Services

GIS Home is completely transparent for the ultimate respect of our customers and their budget. Business to us not only means to generate profit but more importantly it is to nurture our long-term relationship with our customers.

We provide on our website our detailed price list and cost estimator for any handyman services you will require which will help you have a rough estimate for any repairs you need and a quick quote contact form for any lump sum or specific works or projects your require.

Yes, GIS Home will communicate with you through our agreement and keep you aware of any issues. Our call center team will contact you at reasonable times to discuss repairs and notify you every single issue that has been resolved in your property

GIS Home is proposing unit price flat rates for some proposed services including material. The provided items will be as per standard material available in the local market which is used commonly in Dubai properties market (mid-end). All other type of material as per client request.

We let our customers choose options of pricing from wide range of choice we are offering them for their convenience and satisfaction.

Customers will always choose whether they like it as hourly rate, lump sum, per unit or as package. Whatever will be your choice there will be a minimum charge of AED 200.

We are always offering the best prices for all our customers . However, to compensate the loyalty of our regular customers we may offer them discounts and privileges.

By being a member, you will get the priority for any rendered services.

Yes, all our services are required for upfront payment except for call-out and hourly rate.

Yes, there will be always a charge for any mobilization. However, the paid amount will be deducted from the final payable amount after work execution.

You are saving money on your AMC by availing services offered in packages with lower price than by availing individual services at regular prices. Our offered services via AMCs will help you to decrease your operation cost, enhance the durability of your assets and save your money by increasing your assets value.

We are offering 3 standard categories of packages from the studio to 5 bedroom apartments. Meanwhile, we could offer customized package based on client request.

Our price is inclusive of labor and all associated cost and  consumables required for the job. Material price could not be included as it is only upon request.

In general, we do not require prior inspection. However, client or customer have the obligation to report any abnormal or pre-existing condition that might be affecting rendered services.

The Yearly fee is the package price including discount on the regular price for 1 year contract.

The AMC are for minimum of one year. The monthly rate is the mode of payment. For any early termination of AMC, there will be a penalty equivalent of two months.

GIS can provide a wide range of home improvements and handyman services that are outside the maintenance contract.Our team can be contacted to answer any query you might have and will respond with a detailed reply or a quotation for the requested work

GIS Home is providing wide range of services packages for the convenience of the customers. We remain very flexible to always adapt the proposed services matching your expectations. In case of any change in your property, contracts and provided services will follow. Example: Moving in to a new property or changing of the property types

There will not be any penalty. However, there will be no refund for the paid amount. Moving to another property or any change in the property is not a reason for termination of AMC as we are offering flexibility for our clients to readjust the contracts.

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